When will I receive my order?

First and foremost, we highly value our quality and service. But we also want to be able to offer our products at the lowest possible price.

Because we send the products directly from the supplier to you, we can make huge savings on transport and storage costs. This enables us to offer you a lower price than our competitors and to take care of the shipping costs of our products ourselves.

The choice to ship directly from the supplier means a slightly longer delivery time than you might be used to.  The average delivery time of our products is approximately 7 to 21 working days.

Did you still not receive an order after the indicated time? Then send us a message via the contact form.

Can I pick up my order?

Unfortunately this is not possible. Send us a message via this contact form so that we can work this out together. (;

Can I still change the delivery address?

You can, unless we have already sent your order. Feel free to contact us, we will see if we can still change it. Let us know your change via the contact form. It is important that you enter your order number correctly. This way we can help you as soon as possible.