We send you all the information to track and trace your order per mail. Did you not receive this information? Please contact us per mail. 

Our products are shipped directly from the supplier. Therefore take into account an average delivery time of approximately 7 to 21 working days. Because of this direct form of shipping, we can make huge savings on both transport and storage costs. This is one of the reasons why we can offer our products at a lower price. 

Of course, it can happen that an order is somewhat delayed. Have you not received your order 3 days after the expected delivery date? Then please contact us. 

Please note: after your order has been shipped, it will take a few days before the Track & Trace information is available.